SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sports Fire (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://sportsfire.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very thick good quality
Прекрасный костюмчик.
Super fast delivery and totally beautiful!! Would it immediately order again
Костюм просто класс.Заказала 30.12.2020 и 09.01.2021 уже получила.На размер 46-48 российский отлично подошёл М! Закажу ещё такой же костюм в другом только цвете.Спасибо продавцу.
Nice suit! Well stretches. Convenient.
Very comfortable and nice
All suits are super
Great suit, 156/52 kg/s sat tight but good. came fast, track tracked. Thank you! Advise.
Просто очень классный костюм, как вторая кожа, очень удобный!) высокая талия
Good quality, can take
The goods did not receive, returned the payment. Very sorry, but this happened not by the store's fault, I was sent a bracelet for watches instead of a tracksuit, it turned out to be a mistake in the warehouse. In general, one call to customer service, long talks with the seller and everything was decided.
Super! Arrived quickly) size C corresponds)
Super set exercise, I'm satisfied. My picture captures the actual color outfit. Wholeheartedly recommend
So nice every body loves it and I love it also arrived so quick
I came very quickly. My wife is happy. The quality is high. Material without a hint of cotton. The rest is in use.
Vraiment super bien ! Confortable de bonne qualité! et rends super beau porté! j’ai commander en S ! arrivée 5jours
Pleasant to the body fabric. Recommend
Very beautiful
I'm more than delighted. Very good quality, not transparent tt. Very good fabrics. I'm too happy. Thanks to the store. I will buy another
Качество супер!
Cool!!! But does not hold, does not pull
The board is very fast. Order 22.01-delivered 01.02. The goods is according to the description
Fine quality. Came in two weeks.
Order size S , perfect ! Long time waiting, but fits perfectly and is well sewn
Good, warm. At 88-82-96 the store advised the top S, the bottom m. Everything came up.