SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sports Fire (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://sportsfire.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product complies with the description. Correct size. Price sensational over jakosci. I am very glad. Sincerely recommend! Beautiful deep color.
Surprised by super fast delivery-in Kharkov for 10 days! Swimsuit is very cool! Excellent quality, size matches, sits perfectly. Sewing factory, the lines are ideal. In the beginning I ordered myself a red, having received, immediately ordered more and white-I will complete)) pure white, not cream! Under the tan just fire!!! Definitely recommend!!! It really costs more than the price that the store has!
Arrived before thought, equals the photo, I recommend 100%
Rewelacja !!!!
мне очень понравился
On a small chest Super sat down, thought there would be lumens, but no. Panties are bigger on S, as m
The order was 2 months, very long. Photo matches. Size M approached the hips 103, chest 88
Swimwear look obłędne! Very fast wysyłka-2 wks! Sewn SA carefully and material is thicker, size dropped troszkę bigger wiec wzięłabym s instead of m but no tragedy, I am with it very satisfied! Recommend!
Very cool dress, aczkolwiek this price tag is sewn in the wrong place.
Cool!!! Qualitatively sewed, the color is beautiful, the size matches. fast shipment, I asked the store and he sent already the next day.
Мне понравился , все супер, жаль нет бретельки через шею.
Wonderful swimsuit!!! I'm happy! Fully corresponds to the claimed. Thank you very much
Top cool, panties are very open
Excellent quality. Corresponds fully to the description and size. Thank you
An excellent store and an excellent swimsuit, especially for such a price. Sewed well, sits beautifully. On the beach sunbathing is the most that, but for swimming, in order not to lose the top, I do not have enough Brits. I recommend to buy. 5 stars to the seller!!!
recomended. very nice
beautiful
My wife was happy with purchase. Recommend store great products of excellent quality.
Very well apart from a bad smell, 1m70 57kg took size M and that's what it takes, it can even suit up to 60kg for 1m70, made for small breasts, mine are small so very good
Super! Very beautiful swimsuit, sits chic! Slightly small. Recommend
I'm buying a second swimsuit. First blue, this time white. I really like it, especially for such money just super
качество отличное, цвет как на картинке, прищел очень быстро, размерной сетке соответствует.
A good swimsuit for such a cost.
All OK, fast delivery. Recommend
Perfect identical to the photo. The size is perfect and that I wear a 32 34.