SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sports Fire (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://sportsfire.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent swimsuit, my height 152, weight 42) came up perfectly, everything is adjustable
Super!!... all as in the photo!! I advise
My dimensions 90 - 78 - 110 Cup has sponge inside II by this my C bust up not zmieścił. Wytnę sponge and would be perfect: D
Swimsuit bomb! Lig Doug Garno. I took the first rosemir on a vase of 46 kg, the river is 165 cm, the parameter is 78/63/87. Bust 3 pushap, shcho Doya small breasts ideally. I'll lock up the Yaquis style. Colir swimsuit before the photo.
My chest is weak. Otherwise everything is cool
Quality is super, sat perfectly, there is a size in size.
Swimsuit of good quality. Per sizes 88-74-96 and 75 V came up perfectly. The bezel of the bodice is white, the rest of the coloring of the flowers on the milk background. Sewn well. The top looks chic. I did not communicate with the store. The order took a month taking into account the new year holidays.
All good in shipping as usual, fast, safe and reliable.
Good quality!
Спасибо!!!!! Ооочень быстро
Swimsuit is cool. Size S ordered for parameters 78-63-91. In my opinion I sat down well.
Product beautiful and very attentive!
Dress is gorgeous very well uszyty just super
Swimsuit is very beautiful, sewn qualitatively. The cups are dense, there are not many pushap. The order is generally satisfied
el envio fue rápido, se ve de calidad y puesto queda exelente, recomiendo vendedor
Cool swimsuit super satisfied))
hermosos
Very pretty.The European size is the same
Дуже гарний та якісний купальник. На топі спинка регулюється шнурівкою, так само як і низ. Тому краще обирайте по розміру грудей)
Cloth is dense, as will be worn will show summer. On the chest 93 sat perfectly. There is push.
Swimsuit came all right. I ordered my size with on the chest B. The cup was small, which is logical
Great quality
I ordered the size L, on the girth of the hips 100 panties sat perfectly, on the chest girth 90 cups are small, XS in general what to advise ....
Super!!!
The quality is excellent. The size approached, chose according to the size table. I recommend the store.