SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sports Fire (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://sportsfire.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Second time I have ordered this bra, because it’s simply the best.
Second time buying this bra because it’s really super comfy. Shipping took longer this time but not a big problem (cos golden week). True to size. I’m usually a US6
Товаром довольна. Заказ шел не очень быстро, но качеством я довольна. Сидит очень хорошо и приятный материал.
Good quality
Glittered listen key 173 65kg's estimated four key close-fitting don't like living by in some more big order 껄 regret but custom size: the product is okey
very nicely made, dense fabric, comfortable, ordered second bra of this kind
My bra size is 32D. I'm 158cm 50kg. I bought size S. It's very comfortable, nice design and quality fabric
Cudny stanik sportowy. Identyczny jak na zdjęciu. Rozmiar zgodny z opisem. Zawsze kupuję M (75B) i jest idealny. polecam
Fabric is soft and elastic also great. Nancy wearing comfort. The key is to 169cm 56kg and usually is of m is used, Upper bust (bra wear)/cm, hem bust 74cm so the day s to match the M to match. Ly lot did but the bottom line is S fit well dont .m and reduced more round cotton hem chest looks to be a little 컸.
Great sports bra, at european 75C, M fits just right, gives some cleavage while still comfortable and offering medium support i'd say
Third one I’ve got. So comfortable and I love them
I’m a lulu 6 for bras and it feels good! Lovely print and material. Good workmanship. Removable cups are better than lulu’s. Fast shipping. Less than 2weeks!
lovely bra, medium to high support on my small chest. true to size
I have one of these in black, and wear it constantly. Has to be one of my favorite sports bras. I recently ordered again in the white pattern. Fabric is very soft, has held up very well through wearing and washing multiple times. Comfortable and fits me perfect. I am a 34A and the size small is great.
La tela es súper suave, las copas la verdad es que están muy grandes y si no tienes mucho busto no sirven de mucho, es fiel a la talla, me gusto mucho además que llego en dos semanas
Love love this one, beautiful
very good!!
Love this one! fits perfectly (hold breasts in place but does not suffocate them) looks gorgeous and very soft feels amazing on the body. Highly recommended! will definitely buy again from this store.
equivale L a M, tal como dice en las medidas. Buena calidad, muchas gracias.
My favorite aliexpress bra, I have it in two colors and still want more! True to size.
The size just came up perfectly
cudowny produkt pasuje na rozmiar S!
Very good product. Excellent store. Recommended.!
Great. Offer low to medium support for bigger brest but is looking amazing.
Great bra and fit