SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sports Fire (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://sportsfire.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fit perfectly, in my 46 size took S, really on the height of 164 cm, I have 167 but not critical.
me encantan. la talla es la que usas normalmente. aunque me hubiera pedido una talla menos incluso. estan genial!
On Russian parameters 87/71/96 ordered the size M, it was possible for a smaller size. And so it's OK, a good suit, the top approached.
Штаны супер
Items as described 61 days for delivery
Quality is so-so, but for this money norms, in the Hall of course in such will not go, and at home the most it
Wonderful leggings, but at its 44 it was possible to take less
Pants are normal, the size approached. Delivery combined 20 days!
Легинсы нормальные, нитки не торчат, швы ровные. Доставка супер быстрая. Спасибо продавцу, рекомендую:)
Convenient, there was a sticking thread, but in general for this price-excellent
Leggings are excellent, the size approached, with the store did not communicate, wrote a message that the goods were sent. Delivery was 2 weeks. Thank you!
Excellent sat on height 176, 48 size, took L,
Cool Ones
Recieved in 2 weeks. VERY good quality better than I was expecting. Ordered one size up from normal and fits great.... I may end up ordering more!
Description matches. Quality is good. I ordered the size "M"-for 46 Russian (weight 59 kg) the village is good, but it was possible and smaller size to take, a little freely. To Belarus long delivery.
леггинсы супер, только на мой 46й размер чуток великоват, не облегают. а так, супер пошив, ткань кайф, до тюмени 9 дней
Produkt zgodny z opisem. Polecam
The fabric is slightly different, but not scary. For its price. At its S, took M, but it was possible to take less.
Delay with delivery of course was, well, it's because of the Kovida 19, the quality is excellent, the size approached! thank you
Top!!! All passt.
Beautiful leggings. I’m size M/L (Eu 40 and I took L - perfect fit! Very comfortable and stylish
On my m, took S. Sat perfectly
They sat down like poured, superr
Perfect! Thank you!
Cool!! They came super fast. How comfortable in the case will be seen later.